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limber-invoice-flow

Project: limber
Services: UI/UX Design, Visual Design, Web Design
Year: 2019-2020

Revolutionising the limber app

The limber app empowers hospitality gig workers in Bristol, Bath and Cardiff to work in a flexible way, so that they can live their best lives. As Head of Product and Design at limber, I have worked across product design and marketing, overseeing the whole design output of the company – with the ultimate goal to help people rethink the way they work and hire.

Designing for the limber iOS App, the limber Android app and the web app, I have built and maintained a design system and redesigned the User Interface while iterating on the User Experience of the existing features and designing new features. I have also redesigned the website and created a series of digital illustrations to be used in product and marketing.

Speaking of the product, the main features I have worked on while at limber are:

  • an improved onboarding flow for workers
  • a profile builder for users with multiple skills
  • a new dashboard view for workers and improved navigation
  • improved notifications settings
  • a new verification flow
  • a points scheme to earn equity
  • a new feature to create and send contracts and invoices to hirers
  • improved UX for the hirer app
It's been a very intense experience that I have truly enjoyed and has taught me a lot about quick iteration and experimentation in design.

Software used: Sketch, Balsamiq, Invision, Adobe Creative Suite, WordPress, GitHub


The New limber Dashboard

The UX/UI Process

While previously users would land on a job marketplace screen, the goals of adding a new landing dashboard to the app were to show the current status at a glance and support key actions in order for users to be quick, proactive and efficient.

The User Research

To start the process, I sent research surveys to 100 active users in order to determine the functionalities they needed for a better user experience: an overview of their upcoming jobs and their applications and a series of quick tools to complete actions faster.

The User Research

After the initial finding and some research, I sketched a new dashboard and tested it with the users who participated in the survey – that allowed us to iterate on the initial sketches so I could then proceed to the UI design. I added a few delightful nuggets, such as greeting the user by name and showing the weather in the selected location.

Software used: Usability Hub + Sketch + Zeplin


Digital Illustrations for limber

Illustration for the verification flow

Illustration for a invite a friend

Illustration for the waiting period while the verification process is going on

Illustration for the payment screens

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